NEW WEBSHOP PROBLEM.. Item not in my vault..Help pls..

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I just buy Exc Poseidon sword+0+FO (Credit price of 1,040)


IT say in the web that the item in successfully in my vault....

After 3 to 5 minutes i log in to the game and to my surprise! POseidon sword that i bought for 1040 Credits was not in my vault......


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YOur help will Be highly appreciated If you can give the item that i bought..



Account name denary22




Thank you!!!